Contact Pepper Pets n More USA

  • Contact Pepper Pets n More USA whenever you have questions about your indoor cat’s order, shipping, returns or which product is right for your space. We’re a small, focused team and we know that clear communication matters when you’re buying beds, cat trees, litter box furniture and toys for your home. Contact Pepper Pets n More USA if you ever feel unsure about a product or need help with an issue.
  • The best way to reach us is by email. Our primary support address is support@pepperpetsnmore.store and you can also write to pepperpetsmanager@gmail.com if that’s easier for you. Please include your order number, the email address you used at checkout and a brief description of your question or concern. If you’re contacting us about a damaged or defective item, photos of the product and packaging are extremely helpful.
  • You can contact Pepper Pets n More USA for many reasons, including pre‑purchase questions about which size or style of cat bed or tree might suit your cat, help understanding shipping times, or guidance on setting up items like the rattan litter box enclosure, self‑cleaning litter box or cat exercise wheel. If your tracking seems stuck or your package looks delayed, let us know so we can investigate with our logistics partners.
  • We aim to respond to all messages within 1–2 business days. During busy periods, such as the Christmas season, response times may be slightly longer, but we read every message and will get back to you as soon as we can. Contact Pepper Pets n More USA before leaving a review or giving up on a product, we often can suggest solutions, replacements or adjustments that make things work better for you and your cat.